Frequentlyasked questions
A few of the questions we hear most, grouped by topic.

General
What is the relationship between the Digital and Talent sides?
They are two divisions of one business that share an accountable team. Some clients work with just one side; others use Digital to build and Talent to staff the people who run things day to day.
Where is AscendifyNow based?
We work remotely with clients and candidates across time zones. Our registered location and contact details are listed on the contact page.
How do I get in touch?
Use the contact page to tell us a little about what you need. Your message reaches the right side of the team, and we reply to arrange a call.
About Digital work
What kinds of projects does the Digital team take on?
Marketing sites, content-managed websites, eCommerce stores and custom web applications. If a project needs design, build and ongoing growth work, we can cover all three with one team rather than handing you between vendors.
Which platforms do you build on?
We choose the platform to fit the job rather than forcing every project into one tool. In practice that usually means Craft CMS or WordPress for content-led sites, a Laravel or Next.js application when the logic is custom, and a headless setup when a site and an app need to share the same content.
How do projects usually start?
With a short discovery conversation. We want to understand the outcome you are after, your current setup and your timeline before we quote anything. From there we scope the work in writing so you know what is included.
Do you offer ongoing support after launch?
Yes. Our care plans cover hosting oversight, security updates, backups and a set amount of change work each month, so your site keeps running well after it goes live.
Can you work with our existing site instead of rebuilding it?
Often, yes. If your current platform is sound we can improve performance, accessibility and conversion without a full rebuild. We will tell you honestly when a rebuild is the better use of your budget.
Can you work with our existing content management system?
Often, yes. If your current platform is sound we can rebuild the front end and tidy the content model without forcing a migration. We will tell you plainly when moving is the better use of your budget.
Will our team be able to edit the site ourselves?
That is the point. We model your pages as editable sections and train your team before handover, so routine updates do not need us.
How do you keep the site fast?
We set performance budgets up front, keep images and scripts in check, and measure real page weight before launch rather than hoping it feels quick.
Which eCommerce platforms do you work with?
We choose the platform to fit the catalogue and the team running it, rather than forcing every store onto one tool. We will recommend based on your products, volume and the integrations you need.
Can you improve our current store instead of rebuilding it?
Frequently. A focused pass on product pages, search and checkout often recovers more sales than a full rebuild, and we will say so when that is the case.
For employers
How does hiring remote talent through AscendifyNow work?
You tell us the role, the skills and the hours of overlap you need. We shortlist candidates we have vetted, you interview the ones you like, and we help with onboarding once you choose someone.
How do you vet candidates?
We review experience against the role, check core skills through practical exercises relevant to the work, and talk through communication and reliability before anyone reaches your shortlist. You still make the final hiring decision.
What time zones can your candidates work in?
That depends on the role and the people available for it. We ask about the overlap you need up front and match accordingly, rather than promising a fixed window for every placement.
What happens if a placement does not work out?
We stay involved after a placement starts, so if something is not working we would rather hear early and help fix it. Replacement terms are set out in your agreement before you commit.
For candidates
Who can apply for roles listed here?
Each role lists where candidates can be based and the time-zone overlap it needs. If a listing fits your experience and location, we would like to hear from you.
What is the application process like?
You apply to a specific role, we review your experience against it, and if there is a fit we arrange a conversation. We aim to be clear about where you stand at each step.
There are no open roles that fit me. Can I still register interest?
Yes. Roles are added as they open, so it is worth checking back. When our general talent pool is open you will be able to register your details here.



Get in touch
Still have a question?